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Teleradiology service by diagnostic radiologists Tele-RAD

Tele-RAD is a remote diagnostic image interpretation support service that remotely receives medical images (CT/MRI) and diagnosis requests from medical institutions, and then returns a diagnosis report. Being Japan's largest board certified diagnostic radiologist platform, diagnoses are provided quickly and with high precision. Requests are matched to their subspecialties, allowing the creation of high-quality radiology reports.

Teleradiology Service By Diagnostic Radiologists – Tele-RAD

Six features of Tele-RAD

1Japan's largest platform of radiologists

Of the 340,000 doctors in Japan, only around 6,000 are board certified diagnostic radiologists. Doctor-NET has approximately 1,000 radiologists registered on its Tele-RAD service, 15% of all. Of these specialists, 70% have at least 10 years of experience after earning their specialist qualification.

ドクターネットの契約読影医

2Service available at any time

By combining our regular service with the 24/365 service to cover nighttime and holiday needs, requests can be made at any time.

24h / 365days

Monday to Saturday,
9 a.m. to 6 p.m.

Times other than the above

Regular service

Requests
accepted

Weekdays and Saturdays
from 9 a.m. to 6 p.m.

Requests
returned

12 p.m.
on the next business day

Options

Emergency service

Requests
accepted

Weekdays and Saturdays
from 9 a.m. to 6 p.m.

Requests
returned

Within 2 hours
after receiving a request

24/365 service

Requests
accepted

Weekdays and Saturdays
from 6 p.m. to 9 a.m. on the following day
All day Sundays and holidays

Requests
returned

Within 1 hour
after receiving a request

Next morning service

Requests
accepted

Weekdays and Saturdays
from 6 p.m. to 8 p.m.

Requests
returned

9 a.m.
on the next business day

Note: Only CT or MRI images are accepted. Note: There are system and server maintenances once a month.

3Vast variety of offerings

Doctor-NET has Japan's largest specialist radiologist platform and a proprietary teleradiology system, making it possible to handle requests involving special testing or cutting-edge equipment.

A wide range of disciplines accepted

  • Neurology

  • Respiratory medicine

  • Cardiology

  • Gastroenterology

  • Bone and Soft Tissue

  • Breast

  • Nuclear radiology

  • Others

Wide range of modalities accepted

  • CT

  • MRI

  • CR

  • DR

  • MMG(Including tomosynthesis)

  • PET-CT

  • RI

A wide range of tests/checkups accepted

  • Chest and
    gastrointestinal
    examination

  • Mammography

  • Lung cancer CT

  • Colon CT

  • Brain images

  • DWIBS (Diffusion-weighted whole body imaging with background body signal)

  • Coronary CT/MR

4High-quality reports and thorough quality management framework

Seven measures taken to ensure high-quality reports

1.

Report policy

  • Doctor-NET has its own report policy to maintain a high quality, and ensures that all registered radiologists understand the policy.

2.

Radiology testing

  • All radiologists are tested before they are registered on the platform.
  • Based on proprietary evaluation criteria, they are evaluated on their ability to create reports that adhere to the report policy.

3.

Cases matched to radiologist's specialty

  • The results of the radiology tests also identify each radiologist's specialty.
  • An appropriate radiologist is chosen for each case.

4.

Extensive peer reviews

  • Doctor-NET's has 50 radiology technicians to spot errors and other issues before reports are submitted.

5.

Fast response to re-diagnosis

  • Free-of-charge re-diagnosis provided for clinical questions related to the report (with a radiologist who submitted the report)

6.

Feedback to radiologists by medical advisors

  • Ten medical advisors for each discipline regularly create quality management reports.
  • Advisors provide feedback to the radiologists with points of improvement.

7.

Doctor-NET has developed a feature to prevent important findings and checks from being missed.

  • Reports with important findings have alerts that prevent radiologists from forgetting to check them.
    The alert also notifies medical institutions, ensuring that image diagnosis reports are checked.

5Highly user-friendly system and service design

The system for making requests is designed for ease of use and ease of understanding.

Intuitive Interface

6Reassuring security management and support framework

  • SECURITY

    SECURITYHigh security standards

    Doctor-NET is ISMS certified, and is committed to strengthening its information security. We also have PrivacyMark certification as part of our personal information protection measures, so you can make requests with ease of mind.

    Privacy mark
  • MAINTENANCE

    MAINTENANCEProtection/maintenance by proprietary technology

    Our proprietary system means that when an issue occurs, it can be swiftly handled remotely. Support can be given from our protection centers across Japan. (Partially outsourced)

  • SUPPORT

    SUPPORTOperator support for requests

    Twenty or more operators are available at any time, allowing proper support even for emergency requests. We handle and respond to requests and manage delivery attentively, so you can trust us with your requests.

System/service expandability to respond to various needs

The Doctor-NET service is well-designed, allowing integration with its other services.

Tele-DOC

Teleradiology services for checkups by clinicians

Using Tele-DOC with Tele-RAD allows for various combinations of board certified diagnostic radiologists with clinical specialists, ensuring quality diagnostic image interpretations.

AI-RAD

Teleradiology Service by Artificial Intelligence Engine

Using AI-RAD with Tele-RAD allows for comprehensive results from board certified diagnostic radiologists and AI. This leverages the strengths of both and allows for even higher quality diagnostic image interpretation.

Introduction flow and fee structure

Introduction flow

  • 1.

    Service briefing

  • 2.

    Estimate / Preliminary on-site survey

  • 3.

    Network infrastructure preparation / Installation work scheduling

  • 4.

    Terminal device installation / Network check

  • 5.

    Start usage

Preparations for preliminary on-site survey

  • Internet network
  • Contracted provider status
  • Clinic internal LAN
  • Location to install request device
  • Linkage to internal systems or equipment of clinics

Fee structure

  • First time

    Fees of device integration and system integration

  • Monthly payments

    Base monthly fee

    Reading support service fee (per request)

    Optional fees

    ・Provisioning Service
    ・24/365 Service
    ・First thing in the morning service
    ・Web report service